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[aoe II] Unable to play online since launch

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旅呈 | UID=888 |2019-11-28
  Hello,
  I have not been able to play this game for days, but I have tried many things to make it work (disable firewalls / anti-virus, open ports, …) but nothing changes.
  The worst thing is that I even tried on all the PCs in the house and on each of them, the problem is the same.
  The solo game works perfectly. But as soon as I click on “multi-player” loading already takes 1 to 2 minutes and once in the search for party, latencies servers also 1 minute to be seen. When I want to create a game, once again I have a loading time of 2 minutes to finish on the error message “Timed out”.
  Since i spend more than 2 hours trying to fix this game, i’m unable to get a refund from Steam…
  Has anyone a way to fix that because I really want to enjoy that game again?
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梁杰 | UID=995 |2019-11-28
  No idea what could be causing this issue sorry, could be a lot of things; since you tried in different pcs, then should be a network problem right? You can still refund the game for any legit reason past the 2h mark.
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消愁 | UID=345 |2019-11-28
  Unfortunately they refused my refund request despite the explanations of not having access to the multiplayer part of the game.
  It must be a network problem, but AOE is the only game that does that. My internet is still very good with an average of 15ms in ping and 100mbps…
  I really hope to found a solution because in my group of friends I am the only one with this problem.
  Maybe a compatibility problem with my modem model?
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天上九头鸟 | UID=252 |2019-11-28
  Which modem model do you use?
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